We want both your employees and your customers should enjoy being with you! For your employee it is indipensable to feel like they are in charge oft he situation, he needs safety and sovereignity to conduct an open dialoge with the customer (also on the phine).
After a needs analysis we set the focus on body language and appearance, communication and dialogue, inner attitude towards customers and situations and success oriented sales.
In so called immersion rooms (rooms in which people experience an interactive training) the trainers use the Learntainment®-Method to motivate the participants, to inspire and ti onvolve them. „Service is fun and brings added value“ is our motto.